Privacy Policy

This Privacy Policy explains how PostalSure Record Intelligence LLC ("PostalSure," "we," "our," or "us") handles personal, postal, and technical records collected through postalsure.com, including our returning file lookup workspace at /login.

1. Categories of Information We Process

• Workspace Lookup Credentials: Your email address, family/last name, and referral attribution identifiers entered or carried via invitation links when locating an active record.
• Residential & Verification File Attributes: Street address, apartment or unit designator, postal deliverability flags, household composition declarations, requested review parameters, and electronic consent timestamps.
• Session & Security Telemetry: IP address, browser user-agent string, TLS session diagnostics, and request timestamps used to protect accounts against automated credential probing and unauthorized lookup attempts.

2. How Records Are Used

We process submitted data to locate your existing file, administer residential and household verification workflows, maintain auditable E-SIGN consent trails, respond to support requests, enforce security rate limits, and—only where you execute an explicit referral authorization—transmit returning application details to independent third-party Network Partners.

3. Authorized Partner Disclosures & Service Vendors

We do not sell residential verification files to unaffiliated data brokers for cold third-party list marketing. Information is shared strictly under the following circumstances:

• At Your Explicit Direction: When you check the required agreement box and sign on our Customer Workspace to be connected with third-party financial Network Partners, we transmit the associated profile records so those Network Partners can evaluate eligibility and contact you. Once transmitted, each Network Partner's independent privacy policy governs its handling of your data.
• Infrastructure & Field Sub-Processors: Hosting, encrypted gateway transport, postal normalization, and authorized field inspection specialists bound by written confidentiality obligations.
• Legal & Regulatory Mandates: Lawful subpoenas, court orders, fraud prevention investigations, or regulatory examinations.

4. Retention & Security Controls

Portal traffic is encrypted in transit via TLS 1.2/1.3. Failed lookup attempts are logged temporarily to prevent brute-force enumeration. Verification records and E-SIGN audit trails are retained only for the duration required by applicable commercial agreements, statutory audit windows, and dispute-resolution mandates.

5. Your Privacy Rights & Contact Choices

Depending on your state of residence, you may request access to, correction of, or deletion of personal records maintained directly by PostalSure Record Intelligence LLC, subject to statutory compliance exemptions. Submit verified privacy requests via our Data Governance Officer using the contact information below; we verify identity prior to fulfillment and never discriminate for exercising privacy rights.

6. Privacy Office Contact

PostalSure Record Intelligence LLC
Attn: Data Governance Officer
405 N King St, Suite 500, Wilmington, DE 19801
Telephone: (877) 640-8290 · Email: [email protected]